Right in the centre - Rethinking the whole process
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- Published on Thursday, June 12, 2025
By Ken Waddell
Neepawa Banner & Press
There is an apparent shortage of driving instructors in Manitoba. According to reports, MPI offers a summer program that allows students who are at least 15 1/2-years-old to complete the 35-hour classroom and eight-hour in-car requirements in five weeks by attending daily classes.
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Right in the centre - A lot to be learned
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- Published on Friday, June 6, 2025
By Ken Waddell
Neepawa Banner & Press
I think there’s a lot that could be learned from rural businesses. Just thinking back to some columns I have written recently about bad phone answering systems at some businesses and an over dependence on computer records, I become grateful for local businesses that do customer service correctly. Most rural businesses treat their customers very well. That’s in stark contrast to bigger corporate outfits who make phone-in customers have to press multiple buttons in a desperate search for service or answers.
Right in the centre - Never let bureaucrats get control
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- Published on Thursday, May 29, 2025
By Ken Waddell
Nepawa Banner & Press
A Monday report in the Winnipeg Free Press, stated that “In an email to staff members, Manitoba Public Insurance (MPI) chief executive officer Satvir Jatana said the Crown corporation has decided to shut down the computer program, used for special risk-extension (SRE) renewals and new policies for commercial customers, and return to the paper-based system it previously employed.
”That decision would not come as a surprise to Autopac customers nor the many insurance brokers who are called upon multiple times a day to solve MPI screw-ups. I have personally seen Autopac agents struggle with the computer and phone calls to figure out what should have been a simple question about a deductible clause on an SRE policy.
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Right in the centre - Time for a pushback
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- Published on Thursday, May 22, 2025
Ken Waddell
Neepawa Banner & Press
It didn't take too long, in fact only a day, for the newly elected federal Liberal government to fall back into the miry clay of days gone bye. In spite of shiny new promises from Prime Minister Mark Carney, several of his cabinet minsters blew off steam on day one with some egregious comments.
Right in the centre - PC Leadership races - a review
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- Published on Thursday, May 15, 2025
By Ken Waddell
Neepawa Banner & Press
The Manitoba Progressive Conservative (PC) Party has historically struggled over a number of issues include organizational structure and leadership. This column deals with the leadership issue.
Read more: Right in the centre - PC Leadership races - a review
